Master the Art of Feedback

 
 

Learn a simple framework for delivering specific, constructive feedback that strengthens relationships instead of damaging them

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The Problem Most Managers Face

Sound familiar?

  • You avoid giving feedback because you're worried about hurting feelings or damaging relationships

  • When you do give feedback, it comes out unclear, generic, or creates defensiveness

  • Your team members seem confused about what they need to improve or how to do it

  • You're frustrated watching the same mistakes happen over and over again

  • Performance reviews become dreaded events instead of helpful conversations

The result? Problems go unaddressed, team performance suffers, and both you and your team feel frustrated.


What You'll Learn

A Simple, Repeatable Framework

Master a proven structure for preparing and delivering feedback that works in any situation - whether it's quick real-time feedback or formal performance conversations.

How to Make Feedback Specific and Actionable

Move beyond vague comments like "be more proactive" to clear, behavior-based feedback that people can actually act on.

Techniques for Virtual and In-Person Delivery

Learn how to adapt your feedback approach for video calls, where tone and body language can be easily misinterpreted.

How to Receive Feedback Like a Pro

Model the behavior you want to see by demonstrating how to absorb and act on feedback from your own team and colleagues.

Managing Emotional Reactions

Practice staying calm and productive when feedback conversations get tense or defensive.


What Makes This Workshop Different

Practice with Real Scenarios

We don't just talk about feedback theory - you'll practice giving and receiving feedback on actual workplace situations through role-playing exercises.

Safe Environment to Make Mistakes

Learn through trial and error in a supportive setting where you can experiment with different approaches and get immediate coaching.

Focus on Relationship Building

Our approach emphasizes how great feedback actually strengthens trust and connection rather than creating conflict.

Customized to Your Team

We adapt examples and scenarios to reflect the specific feedback challenges your organization faces.


Workshop Format & Options

Virtual Workshop (2 Hours)

  • Interactive breakout rooms for practice

  • Real-time coaching and feedback

  • Digital workbook and resources

  • Perfect for distributed teams

In-Person Half-Day Workshop

  • Extended practice time with multiple scenarios

  • Group discussions and peer feedback

  • Hands-on exercises and role-playing

  • Ideal for leadership teams and cohorts

Multi-Session Program

  • Initial 2-hour workshop + follow-up practice sessions

  • Ongoing coaching and skill reinforcement

  • Perfect for building long-term feedback culture


Learning Outcomes

By the end of this workshop, you'll be able to:

  • Prepare effective feedback using a simple, repeatable framework

  • Deliver feedback confidently in both virtual and in-person settings

  • Make feedback specific and actionable instead of vague or generic

  • Handle defensive reactions and keep conversations productive

  • Create psychological safety for ongoing feedback conversations

  • Model receiving feedback to encourage openness on your team

  • Turn feedback into development opportunities that motivate rather than deflate


Who Should Attend

Perfect for:

  • New managers learning fundamental people leadership skills

  • Experienced leaders who want to refine their feedback approach

  • HR teams implementing new performance management processes

  • Cross-functional teams needing to give feedback across departments

  • Remote teams adapting feedback skills for virtual environments

Team Size:

Up to 25 participants for optimal interaction and practice time


Ready to Transform Your Feedback Culture?

Schedule a free 30-minute consultation to discuss your team's feedback challenges and how this workshop can help.


Frequently Asked Questions

Q: How is this different from other feedback training?

A: Our approach combines practical business frameworks with improv techniques that help you stay present and responsive during difficult conversations, rather than just following a script.

Q: What if my team is resistant to feedback?

A: We address this directly in the workshop by teaching you how to create psychological safety and frame feedback as development opportunities rather than criticism.

Q: Can this work for virtual teams?

A: Absolutely! We specifically cover the nuances of giving feedback over video calls and provide techniques for reading virtual body language and tone.

Q: Do you offer ongoing support after the workshop?

A: Yes - all participants get unlimited email support, plus we can arrange follow-up coaching sessions or practice groups.

Q: What if I have team members at different management levels?

A: The framework works for everyone from new supervisors to senior executives. We adapt the content and examples to match your audience's experience level.